Pivotal Acquires LendingScore to create Pivotal Innovations to redefine UK Mortgage Client Experience

Pivotal has acquired LendingScore, a leading provider of advanced mortgage technology and data solutions in the UK. LendingScore’s user experience and tech solutions have been the driving force behind the impressive growth of Pivotal firm Simply Lending, led by Adam Hinder. This latest acquisition marks a defining moment for Pivotal, as it sets in motion an ambitious new agentic AI architecture to redefine clients’ experience in the UK.

LendingScore’s AI-powered solutions include: a comprehensive end-to-end mortgage CRM refined through years of live deployment; a specialist sourcing engine already attracting licensing interest from the UK’s leading brokers; a modular CRM live across several Pivotal firms in readiness for agentic AI natural language interactions; an AI lead qualification solution integrated with Google Gemini AI; and OpenStatements, which delivers automated income verification and fraud risk reduction through a seamless credit bureau integration.

This acquisition accelerates Pivotal’s technology roadmap, adding a solid foundation from which to rapidly build out the group’s capabilities. Central to that is the creation of Pivotal Innovations Lab, Pivotal’s newly formed technology entity to power specialist teams serving client needs across residential, Buy-To-Let, bridging, secondary lending, business finance, protection and general insurance.

Mayank Prakash CBE, Group CEO of Pivotal, added: “The technology solutions developed by Luke Saint and his team reflect a world-class deep understanding of the client needs. AI technology and data are key parts of our broader growth strategy. This addition positions us to become the go-to trusted advisers for mortgage, protection and home insurance across the UK.”